FAQ

We offer both in-person and tele-health visits. We are in the process of transitioning to more in-person visits and plan to continue to offer tele-therapy. The state of California requires that therapists and clients wear a mask for the duration of the office visit.

We accept most PPO and HMO plans.
Some of our providers are in-network and some are out-of-network.
You may have coverage for out-of-network providers with your PPO benefits.
For a complete list of insurance plans we take, click here:
(If you don’t see your plan listed, we will call your insurance plan and check your coverage)

Your information is stored in a HIPAA compliant medical software system. We will send you a secure link with intake forms. These forms will upload directly into our secure system.

Silver Lake Psychology does not sell your data. Learn More

The amount that you self-pay for healthcare before your insurance coverage kicks in.

No. We will file claims on your behalf.

If you have a PPO plan, you have a right to see an out-of-network provider.
PPO plans offer out-of-network coverage.
PPO plans offer more choice among providers and access to high-quality therapists who choose to remain out-of-network.
PPO plans typically do not have session limits.

Therapists have a wide range of specializations. Our intake team will match you with a therapist based on your unique needs. Finding the right therapist leads to better outcomes in therapy. We will take the time to connect you with the right specialist, type of therapy and therapist personality. We are a diverse, statewide network. We may recommend a therapist in your neighborhood or an expert in another city depending on your preferences.
You will have an intake coordinator that will be available to you throughout your therapy journey. If you have questions or want to matched with a different therapist, your intake coordinator will be available.

The first session is an assessment. Your therapist will listen to your story and ask a series of questions.
Your therapist will gather this information and develop a personalized approach to meet your unique needs.
Therapy begins at the second or third session.
Our therapists practice evidence-based care, meaning that our treatment methods are rooted in research and years of clinical training. However, research also indicates that the best outcomes happen when your relationship with the therapist feels like a fit. We hand-pick therapists based on their warmth and compassion—yet there is a diverse range of therapist personalities and personal backgrounds that inform their approach.

 

We want to empower our client’s voices. The therapeutic relationship can be a learning space for negotiating for what you want out of any relationship; romantic, family or the workplace. Many of us haven’t experienced a safe space to assert ourselves, to ask for what we want or to speak up when we are not satisfied, to practice vulnerability or to gracefully express uncomfortable feelings like disappointment, anger and fear. Our therapists are trained to help you practice authentic, empowered communication styles.

You should expect to feel that your therapist gets you. You should feel heard, respected and deeply supported.
We invite you to share your expectations and preferences for your therapy experience.
Let your therapist know if you’re not sure what to talk about, prefer the therapist take the lead or if you would rather explore your relationships and life patterns. Share your preferences with your therapist directly. You are also welcome to reach back out to your intake coordinator for a re-match.

Psychiatry
Emotional Support Letters
Evaluations for court cases

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